Ordering & Shipping
We believe that shopping online should be easy and enjoyable. We work hard to curate a great selection of products for you and we want you to be 100% satisfied with your purchase.
Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price.
Items can be returned or exchanged within 30 days of delivery.
Customer service is one of our core values.
Please let us know if you have any questions about any of the products and if there is anything, we can do to make your shopping experience better.Ā
PAYMENT METHODS
Currently, we are accepting Visa, Mastercard, American Express and Discover. If you would like to get in touch with us about a different billing method, please feel free to contact us. Payments are processed by Shopify Payments and areĀ is certified Level 1 PCI DSS compliant.Ā This is the most stringent level of certification available.
SALES TAX
We are required to collect retailersā sale taxes here in the state of Illinois at 10.25% rate.Ā
SHIPPING & FULFILLMENT
RLC Decor Lifestyle currently ships all orders viaĀ USPS from our shipping and fulfillment studio in Chicago, IL.Ā